5 Star Movers
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Privacy Policy

Last updated: April 16, 2026

5 Star Movers (“Company,” “we,” “us,” or “our”) owns and operates https://5starmoverspnw.com (the “Website”) and offers moving and related services (the “Services”). By accessing or using the Website or our Services, you consent to the collection, use, and processing of your information as described in this Privacy Policy.

1. Information We Collect

We collect the following categories of information:

  • Personal contact details, such as your full name, phone number , email address [email protected], and service address when you request a quote or get in touch with us.
  • Move-specific information, including pickup and delivery addresses, move size and type, preferred dates, inventory list, and any special instructions you provide.
  • Technical and usage data, such as your IP address, browser type, device details, pages visited, time on site, and referral sources, collected automatically via cookies, server logs, and similar technologies.
  • Communication records, including messages submitted through contact forms, emails sent to [email protected], and phone conversations made via .

We do not intentionally collect sensitive personal data unless you voluntarily provide it and it is required to deliver the Services.

2. How We Use Your Information

We use the collected information to:

  • Prepare accurate quotes, confirm bookings, and deliver our moving and related Services.
  • Answer your inquiries, schedule moves, and provide customer support.
  • Process payments securely and help prevent, detect, or investigate fraud.
  • Operate, maintain, and continuously improve the Website and Services, including performance analysis and user experience optimization.
  • Comply with legal obligations and respond to valid requests from authorities.

We may also send you important service updates, appointment reminders, and occasional promotional offers. You can opt out of marketing communications at any time.

3. Legal Grounds for Processing

Where required by law, we rely on the following legal bases for processing your personal information:

  • Your consent (e.g., when you submit forms or subscribe to marketing).
  • Performance of a contract (to provide the Services you requested).
  • Compliance with legal obligations.
  • Our legitimate business interests (such as improving our Services and preventing fraud), where these do not override your rights and freedoms.

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and enhance your browsing experience.
  • Analyze website traffic and user behavior to improve functionality and performance.
  • Maintain security and detect suspicious or unauthorized activity.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit some features of the Website.

5. How We Share Your Information

We share your information only in the following limited circumstances:

  • With trusted service providers (e.g., payment processors, hosting companies, analytics services, and communication tools) who are contractually obligated to protect your data.
  • With professional movers, subcontractors, or partners when necessary to fulfill the Services you requested.
  • When required by applicable law, court order, or governmental authority.
  • In the event of a merger, acquisition, asset sale, or similar business transfer.

We do not sell your personal information. Where any sharing may be considered a “sale” or “sharing” under privacy laws, we respect your opt-out preferences.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We keep your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, meet legal obligations, resolve disputes, and enforce agreements. Once no longer needed, we securely delete or anonymize the data.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have rights to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your information (subject to legal exceptions).
  • Object to or restrict certain processing activities.
  • Withdraw consent for marketing or specific data uses.

To exercise these rights, please contact us using the details below. We may ask for identity verification before processing your request.

To stop receiving marketing emails, click the unsubscribe link in any email or contact us at [email protected].

9. Children’s Privacy

Our Website and Services are intended for adults and not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have received such data, please contact us immediately so we can delete it.

10. Links to Third-Party Websites

The Website may include links to third-party sites that are not owned or controlled by us. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before sharing any information.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The revised version will be posted on https://5starmoverspnw.com with an updated “Last updated” date. Your continued use of the Website after changes constitutes acceptance of the updated Policy.

12. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: