Reviews

Honest Feedback From People Who Moved With 5 Star Movers

Real customers from Portland share how their move went — from packing to the final walkthrough.

★★★★★

Hired 5 Star Movers to move my one-bedroom apartment across Portland. The crew showed up right on time, wrapped my glass tabletop carefully, and had everything loaded in under two hours. Unloading was just as fast. Would absolutely book again.

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Brian Matthews
★★★★★

Moved my family of four from a rental to our first purchased home. The movers were patient with our kids running around, handled our bulky sectional like pros, and didn't scratch a single wall. Worth every penny.

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Danielle Foster
★★★★★

Needed to move just a few heavy items — a treadmill, a pool table, and a large safe. Other companies quoted me a full crew minimum. 5 Star Movers sent two guys who knocked it out in 90 minutes. Efficient and careful.

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Charles Wu
★★★★★

Overall very good experience. The crew was friendly and worked hard. Only small issue was they arrived about 25 minutes late due to traffic, but the office called to let me know. They still finished on time.

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Heather Sloan
★★★★★

Moved from a third-floor walkup in an old building with narrow stairs. The team brought straps and padding, never complained, and got my sofa and king mattress down without any damage to the walls or the furniture.

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Victor Reyes
★★★★★

I had to move on short notice after a job change. Called on a Tuesday, they moved me on Thursday. The crew worked fast but didn't rush — my dishes and framed art all arrived intact. Great service for a last-minute booking.

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Monica Ellis
★★★★★

Used 5 Star Movers for a commercial move — a small dental office. They moved eight dental chairs, X-ray equipment, and filing cabinets. Everything was labeled and set up in the new space by Sunday night so we could open Monday morning.

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Darren Phillips
★★★★★

This was my seventh move in twelve years, and easily the smoothest. The crew leader walked through each room with me before starting, noted fragile items, and made sure I signed off on everything before they left the new place.

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Lisa Chamberlain
★★★★★

Good movers, fair price, no hidden fees. They wrapped my mattress and box spring perfectly. Only reason for four stars is one small scuff on a nightstand, but they offered a small discount when I mentioned it. Handled professionally.

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Timothy Cole
★★★★★

Moved my mother from her house of 30 years into assisted living. The crew was incredibly respectful — they let her direct where things should go, took breaks when she got emotional, and handled her china cabinet like it was made of gold.

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Pamela Koch
★★★★★

I'm a contractor and needed tools and workbenches moved to a new shop location. 5 Star Movers sent a crew that knew how to secure heavy equipment so nothing shifted during transport. Unloaded everything exactly where I wanted it.

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Nathan Sharp
★★★★★

We moved during the hottest week of summer. The crew kept hydrated but never slowed down. They brought cold water for themselves and even offered me a bottle. Small gesture, but it showed they care about doing the job right.

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Julia Mendez
★★★★★

My apartment building has a freight elevator that requires a reservation. The 5 Star Movers dispatcher handled the booking for me, which saved me a huge headache. Crew arrived exactly when the elevator was available. Flawless coordination.

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Frank Dawson
★★★★★

Moved my piano from my parents' house to my own home. The crew used a piano board, padded straps, and took the stairs slowly. It was tuned a week later and nothing was off. These guys know their stuff.

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Allison Rhodes
★★★★★

Solid move. The crew disassembled my IKEA bed frame and put it back together at the new apartment without any leftover screws. Only minor complaint is they used a bit more shrink wrap than necessary, but that's hardly a real problem.

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Peter Lang
★★★★★

I'm a college student with a limited budget. 5 Star Movers offered a small move package that fit my needs perfectly. Two guys moved my dorm furniture and boxes in under an hour. Affordable and professional — rare combination.

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Yvonne Carter
★★★★★

Moved my workshop — table saw, band saw, jointer, and lots of lumber. The crew padded each machine and strapped them upright in the truck. Not a single scratch or misaligned part. Very impressed with their handling of heavy gear.

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Ronald Baxter
★★★★★

We had to do a split move — half to storage, half to our new house. The crew kept everything organized with color-coded labels and a written inventory. Nothing got mixed up. That kind of attention to detail matters.

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Shannon Doyle
★★★★★

Good experience overall. The crew was fast and friendly. They wrapped all my furniture. I'm giving four stars because I had to call twice to confirm the arrival window, but they did show up when promised the second time.

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Gerald Price
★★★★★

Moved a full four-bedroom house. The crew worked for nine hours straight with minimal breaks. They never complained, never slowed down, and every single box made it to the correct room. My husband and I were exhausted just watching them.

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Theresa Flynn
★★★★★

I was skeptical about hiring movers because I had a bad experience before. 5 Star Movers restored my faith. They sent a three-person crew, gave me a binding estimate, and finished under budget because they worked efficiently. Will never move myself again.

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Lawrence Kim